Captain Wallet from A to Z
Like you, they were looking for a new acquisition and retention channel. Like you, they were interested in the wallet. And they managed to create performance. And they explain it to you from A to Z (or almost) 🙂
Air France
“Our pass acceptance rate on the wallet is very high. We have a lot of activation, which confirms our choice of this channel”.
Marie-Christine Voltaire, Mobile Marketing Manager
Conforama
“The wallet had a real impact on our performance. We managed to increase the value of our loyal customers by almost 30%”.
MĂ©lodie Charles , Customer Marketing Director, et Estelle Joseph, CRM Project Manager
Decathlon
“We can carry out local campaigns thanks to the geolocation enabled by the wallet. »
Bastian Dohla, Customer Account and Relationship Program Manager
Guerlain
“The wallet allows us to offer a personalized customer relationship, which is key in the world of Luxury. »
Aude Picquand, International CRM & Client Experience Director et LĂ©a Baudin, Head of Digital France
Hyundai
“Thanks to the wallet, we were able to deepen the customer experience by creating new points of contact. »
Guillaume Diez-Sotto, CRM Project Manager
Jacadi
“The wallet goes so far as to replace the SMS channel from a profitability and performance point of view. »
Deborah Mazzucato, Customer Marketing & Communications Director
Lacoste
“For a group like ours, it is a solution that allows us to be global, in all our international markets. »
Bachirou Salao, E-commerce & omnichannel manager France
Macif Advantages
“A push campaign via the wallet can generate up to 8 percent of arrivals on our site”
Pierre Fertout, Chief Development Officer & Chief Sales Officer
Monoprix
“The wallet completes and perfects the experience of the mobile application and also makes it possible to digitize the in-store experience».
Alexia Kerveleo, Loyalty CRM Project Manager
