Captain Wallet from A to Z
Like you, they were looking for a new acquisition and retention channel. And they managed to generate excellent performance with the Mobile Wallet. Here they explain it to you from A to Z (or almost) 😉
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-air-france-1000x1000-1.png)
Air France
“Our pass acceptance rate on the wallet is very high. We have a lot of activation, which confirms our good choice of this channel”.
Marie-Christine Voltaire, Mobile Marketing Manager
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-conforama-1000x1000-1.png)
Conforama
“The wallet had a real impact on our performance. We managed to increase the value of our loyal customers by almost 30%”.
Mélodie Charles , Customer Marketing Director, et Estelle Joseph, CRM Project Manager
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-decthlon-1000x1000-1.png)
Decathlon
“We can carry out local campaigns thanks to the geolocation enabled by the wallet.”
Bastian Dohla, Customer Account and Relationship Program Manager
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-guerlain-1000x1000-1-1.png)
Guerlain
“The wallet allows us to offer a personalized customer relationship, which is key in the world of Luxury.”
Aude Picquand, International CRM & Client Experience Director et Léa Baudin, Head of Digital France
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-hyundai-1000x1000-1.png)
Hyundai
“Thanks to the wallet, we were able to deepen the customer experience by creating new points of contact.”
Guillaume Diez-Sotto, CRM Project Manager
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-jacadi-1000x1000-1.png)
Jacadi
“The wallet goes so far as to replace the SMS channel from a profitability and performance point of view.”
Deborah Mazzucato, Customer Marketing & Communications Director
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-lacoste-1000x1000-1.png)
Lacoste
“For a group like ours, it is a solution that allows us to be global, in all our international markets.”
Bachirou Salao, E-commerce & omnichannel manager France
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-macif-1000x1000-1.png)
Macif Advantages
“A push campaign via the wallet can generate up to 8 percent of arrivals on our site.”
Pierre Fertout, Chief Development Officer & Chief Sales Officer
![](https://www.captainwallet.com/app/uploads/2022/11/miniature-monoprix-1000x1000-1.png)
Monoprix
“The wallet completes and improves the experience of the mobile application and also makes it possible to digitize the in-store experience”.
Alexia Kerveleo, Loyalty CRM Project Manager