Like you, they were looking for a new acquisition and retention channel. Like you, they were interested in the wallet. And they managed to create performance. And they explain it to you from A to Z (or almost) 🙂
“Our pass acceptance rate on the wallet is very high. We have a lot of activation, which confirms our choice of this channel”.
Marie-Christine Voltaire, Mobile Marketing Manager
“The wallet had a real impact on our performance. We managed to increase the value of our loyal customers by almost 30%”.
Mélodie Charles , Customer Marketing Director, et Estelle Joseph, CRM Project Manager
“The wallet allows us to offer a personalized customer relationship, which is key in the world of Luxury. »
Aude Picquand, International CRM & Client Experience Director et Léa Baudin, Head of Digital France
“The wallet completes and perfects the experience of the mobile application and also makes it possible to digitize the in-store experience».
Alexia Kerveleo, Loyalty CRM Project Manager